I have never seen worse customer service from a delivery service.
I'm disappointed.
On what planet, do you refuse a customer on grounds that they are not the customer they prove that they are? Proof of address, proof of identity, proof of account information, proof of delivery information and all are for not when the company itself doesn't know what to do with a customer complaint.
I've been going here for many years, always friendly, always helpful, and the services are great. My experiences have been that the employees go above and beyond.
I've been using this store for years. Customer service is excellent. Each time I'm there, every person that walks through the door is greeted with a smile and kind helpful service. Tasha, Jimmie and Chase are all three great!!!!
Worst ever service here from CHASE! Tried to drop off AT& T Uverse modem, on last day to avoid $150 charge to my account.
Just got hung up on TWICE because the "only girl working" couldn't be bothered with my phone call.
Chase said his AT& T system was down. Worst part….. he said I could NOT leave the modem for processing when system was up! Of course couldn't get a receipt for leaving it. I won't be back! Wish i knew how to contact the owner.
Amazon absorbed the cost of the camera after several complaints by us that the local ups office had put an indefinite hold on the camera and refused to release to the customer.
We had a camera delivered to our house several weeks ago and weren't available at the time of drop off. We went to pick it up and were told we would have to wait for the next drop off time as the name didn't match the package. After several reschedules by the company and promises by the UPS corporate office that it would be delivered promptly and at specific times, the package still hasn't been delivered and instead I get continued texts from Amazon stating that the package is ready for pickup.
Note: photo is of the empty stoop where the camera never was.
The Ups Store is a US Finance company based in Claremore, Oklahoma. The Ups Store is located at 500 S Lynn Riggs Blvd, Claremore, OK 74017, USA.
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